Clinical Assessments for Eligibility for Emotional & Psychiatric Support Animals in Georgia

ESAs provide comfort through companionship. They are not required to be task-trained and do not have the same public access rights as service dogs; they may have limited protections under housing law when properly documented. 

A Psychiatric Service Dog (PSD) is a type of service dog trained to help people with psychiatric disabilities (e.g., PTSD, panic disorder) and is treated as a service dog under ADA. See our PSD guide.

1. Navigate to the action button or click on the button “Inquire Now” on the Services/Training page to initiate the process.
2. You are required to complete a Contact Form with your personal details, including your name, email address, and payment information, and ensure that payment is completed prior to scheduling a clinical assessment to determine eligibility for an ESA or PSA or any other Services.
3. Upon successful payment for the clinical assessment, training, or therapy session, you will receive a confirmation of your booking as well as a receipt of purchase. Additionally, you will be provided with instructions regarding the required forms to complete, as well as guidance on how to schedule your appointment.

If you need help, please email us at [email protected]

Yes. We provide 100% online self-paced PSA training.

1. Navigate to the action button or click on the button “Enroll Now for PSA Training” on the Services/Training page to initiate the process.
2. You will need to fill out a Contact Form with your details (name, email address, payment information) and complete the payment prior to signing up for your PSA training.
3. You will receive a confirmation of the booking and receipt of purchase after you have paid for the training course. Additionally, you will be provided with instructions regarding the required forms to complete, as well as guidance on how to access your training.

If you need help, please email us at [email protected]

To initiate a refund for an ineffective ESA or PSA letter from Care Haven Pets, LLC, you must first try to get your landlord to accept it. If denied, file a complaint with HUD, provide Care Haven Pets, LLC with proof (HUD complaint, denial docs within 60 days), and then email [email protected] with your information to claim a refund. 

Yes. To obtain a wet signature on an ESA or PSA certified letter, you must submit a request to [email protected]. Additional fees may apply. 

Send an email to [email protected], and a member of the support team will send you a payment link to pay for this additional service. After the payment has been completed, the licensed mental health provider who conducted the clinical consultation and approved your ESA or PSA will reach out to the third-party source to verify the authenticity of your letter. 

• ESA Evaluations: These focus on “emotional support” for housing rights under the FHA. 

• PSA Evaluations and Training: These highlight the “task-based” nature of Psychiatric Service Animals and the legal protections they have for public access under the ADA.