Stop paying extra fees for housing because you have an Emotional Support Animal (ESA) that supports you and take your Psychiatric Service Animal (PSA) with you when you travel. See if you quality for an ESA or PSA.
Complete a 5-Minute Intake Form online. Answer a few questions about your ESA or PSA needs and then schedule an appointment with a licensed mental health provider to see if you qualify for either an Emotional Support Animal (ESA) or Psychiatric Service Animal (PSA). Receive your ESA or PSA letter within 8 hours of getting approved.
Some states require at least 2 sessions to be held with the client as a condition or requirement, and additional sessions are available for those who may need to complete 2 sessions and for those who may need additional support.
Self-paced PSA training is available for individuals with a mental health diagnosis and need training to qualify for a Psychiatric Service Animal (PSA).
about Care Haven Pets
Our company offers comprehensive support for handlers of Emotional Support Animals and Psychiatric Service Animals, starting with clinical assessments by licensed mental health providers to confirm needs for an ESA or PSA, followed by specialized self-paced training programs for successful partnership and behavior, ensuring a holistic approach to empowering individuals with disabilities through their animal companions.
We strive to be the most cost effective option.
Full refund if your Certified letter is not accepted..
100% Online. Self-Paced PSA Training. 30 Day Money-Back Guarantee. Full Public Access
PSYCHIATRIC SERVICE TRAINING
KEY POINTS
1. Understanding Psychiatric Service Animals
What a psychiatric service animal is and how it helps
Difference between service animals, emotional support animals, and therapy animals.
Legal definition and purpose of a service animal.
2. Legal Rights & Responsibilities
Public access rights under disability laws.
Where services animals are allowed
Client responsibilities in public spaces
Handling questions from the public or staff
3. Handler Responsibilities
Being the primary handler and decision-maker
Maintaining control of the service animal at all times
Proper use of leash, harness or tether
Animal behavior standards in public
4. Bonding & Relationship Building
Building trust with the service animal
Consistency in commands and routines
Positive reinforcement techniques
Understanding animal stress signals
5. Basic Obedience Skills
Sit, stay, down, come, heel
Focus and attention in distracting environments
Calm behavior in public settings
Ignoring distractions (people, food, other animals)
6, Psychiatric Task Training
Tasks related to the client’s disability, such as
Interrupting anxiety or panic attacks
Deep pressure therapy
Grounding and reality orientation
Medication or routine reminders
Creating personal space in public
Practicing tasks in real-life scenarios
7. Crisis $ Symptom Response
How the animal responds during psychiatric episodes
Client role during panic, dissociation, or distress
Reinforcing correct task responses
Safety planning with service animal
8. Public Access Training
Navigating stores, transportation, workspaces, and medical settings
Managing attention and questions from the public
Advocating calmly for access rights
Handling access challenges appropriately
9. Animal Care & Welfare
Daily care: feeding, grooming, exercise
Veterinary care and vaccinations
Recognizing signs of fatigue or stress
Knowing when the animal needs rest or removal from work
10. Health, Safety & Hygiene
Cleanliness in public environments
Managing accidents appropriately
Preventing illness or injury to the animal
Ensuring safety for others
11. Ethical Use of a Service Animal
Using the animal as a working partner
Respecting the animal as a working partner
Avoiding misuse or overworking
Planning for retirement of the service animal
12. Ongoing Training & Support
Importance of regular practice
Continued learning and refreshers
Seeking professional support when challenges arise
Adjusting training as needs change
We offer different tier plans to meet individuals at their specific level of need, ranging from documentation, training, and to intensive, long-term support.
$150.00
Initial Assessment & Consultation ESA/PSA
Package Includes: Comprehensive mental health intake, clinical consultation, and a final determination.
tier 2
$300.00
Comprehensive PSA Evaluation & Training Self-Pace Plan
Package Includes: Clinical evaluation of functional limitations, assessment of task-training needs, and a tailored training plan to ensure the animal can perform specific tasks.
$400.00
Ongoing support for individuals with severe limitations
Package Includes: Tier 1 or 2, plus 2-4 follow-up therapy sessions to manage symptoms.
faq
Emotional Support Animal (ESA): Provides comfort by companionship. ESAs are not required to be task-trained and do not have the same public access rights as service dogs; they may have limited protections under housing law when properly documented.
Psychiatric Service Dog (PSD): A type of service dog trained to help people with psychiatric disabilities (e.g., PTSD, panic disorder); treated as a service dog under ADA. See our PSD guide h
Navigate to the training tab of this website, push the red button at the top of the web page to initiate the process, fill out a registration form with your details (name, email, payment), and confirm the booking. You will receive a confirmation of the booking and receipt of purchase, after you have paid for the training course
Yes. We provide 100% online self-past Psychiatric Service Animal training.
To initiate a refund for an ineffective ESA or PSA letter from Care Haven Pets, you must first try to get your landlord to accept it; if denied, file a complaint with HUD, provide Care Haven Pets with proof (HUD complaint, denial docs, within 60 days), and then email [email protected] with your information to claim a refund.
Yes. To obtain a wet signature on a ESA or PSA Certified letter, you must submit a request to [email protected]. Additional fees may apply.
Send an email to [email protected] and a member of the support team will instruct the license mental health provider who conducted the clinical consultation and approved your ESA to reach out to the third-party source to verify the authenticity of your letter.
Yes. We sell products that focus on identification, convenience, and comfort, as well as products that help users manage their animal in public, housing, or travel settings. Our goal is to provide gear that makes the legal status of the ESA or PSA clear and aids in the handler’s peace of mind. Check out our store!